Terms of use

Who we are

Avana is operated by Wrkflo Tech Private Limited, Pune, Maharashtra, India ("we"). By ticking the box when you sign in, you agree to these terms and to our privacy policy.

Who can use Avana

You must be 18 or older to use Avana on your own. Someone under 18 may use Avana only after their parent or legal guardian invites them into a nest.

If you invite someone under 18, you confirm that you are their parent or legal guardian, that you agree to Avana processing their location, and that you will tell them their location is shared with the nest. You are responsible for that decision. If you are not their parent or legal guardian, do not invite them.

Sharing with consent

Avana is for people who know they are sharing their location. Every adult in a nest joins by accepting an invite on their own phone, and everyone in a nest can see everyone else.

You must not use Avana to track anyone without their knowledge, to follow or harass anyone, or for any purpose that is against the law. Tracking a person without their consent can be a crime in India. We may remove anyone who misuses Avana.

SOS is not an emergency service

SOS alerts the people in your nest. It does not contact the police, an ambulance or any emergency service. In an emergency, call 112.

Alerts depend on phones, networks and settings outside our control: a phone that is switched off, out of signal, low on battery or restricted by its battery saver may not send or receive them. Do not rely on Avana as your only way to get help.

Locations can be wrong or late

Positions come from your phone and can be inaccurate, delayed or missing. Avana shows how old each position is, but we cannot promise that a position is correct or current.

Your account

You sign in with a one-time code sent to your email or phone. Keep your phone and email secure: anyone who can read your codes can sign in as you. You can delete your account at any time in Settings.

We may suspend or close an account that breaks these terms, or if the law requires it.

The service

During early access, Avana is free and may change, pause or stop. We will tell you in the app before we start charging for anything, and you will not be charged without agreeing first.

Our responsibility

We work to keep Avana reliable and secure, but it is provided as it is. To the extent the law allows, we are not responsible for any loss caused by a missed or late alert, an inaccurate position, or a service interruption. Nothing in these terms limits any right you have that the law does not allow us to limit.

Law and disputes

These terms are governed by the laws of India. Courts in Pune, Maharashtra have jurisdiction over any dispute.

Questions and complaints

Write to [email protected]. We will reply as soon as we can.

Changes

If these terms change, we will tell you in the app before the change applies to you.